Trustee - Mehul Desai

Mehul specialises in driving transformations by leveraging digitisation and optimising operating models to enable improved customer experience while achieving sustainable cost savings. His career began as a management consultant, advising financial services executives, followed by his current role as Chief of Staff to the UK COO at HSBC UK.

During his ten-year tenure at HSBC, Mehul has assumed various roles, notably leading the transformation of HSBC US retail and wealth banking, resulting in digitising customer journeys and automating back office processes whilst also delivering over $100m in cost savings. In his current position, Mehul acts as a strategic advisor to the UK COO where he is accountable for delivering on priorities such as developing and implementing the firm’s technology strategy, improving operational resilience, prioritising investment areas, and engaging the Board on key technology and operational areas.

Mehul holds a bachelor's degree from the State University of New York at Albany and a master's degree in business administration from the University of Cambridge. He resides in London with his wife and newborn son.